Privacy Policy

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

• Full name
• Email address
• Phone or WhatsApp number
• City and country
• Course interests
• Education or professional background
• Demo class booking information
• Enrollment information
• Payment and transaction details
• Messages, enquiries, and support requests
• Feedback, testimonials, and survey responses

Payment card or banking information may be processed directly by third-party payment providers. We generally do not store complete card details on our own systems.

2. Information Collected Automatically

When you use our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Referral source
• Approximate location
• Website interaction and usage information
• Cookies and similar technologies

This information helps us understand website performance, improve user experience, and measure marketing effectiveness.

3. How We Use Your Information

We may use your information to:

• Process course registrations and enrollments
• Schedule free demo classes
• Contact you regarding your enquiry
• Provide online training and student support
• Send class schedules, reminders, updates, and learning resources
• Process payments and maintain transaction records
• Issue eligible course completion certificates
• Provide technical or administrative support
• Improve our courses, website, and training experience
• Analyse website and advertising performance
• Send promotional information about relevant courses, discounts, or upcoming programs where permitted
• Prevent fraud, misuse, or security incidents
• Meet legal and regulatory requirements

4. WhatsApp, Email and Marketing Communications

If you submit your phone number, WhatsApp number, email address, or enquiry form, we may contact you regarding the course or service you expressed interest in.

We may also send relevant promotional information where permitted.

You may ask us to stop promotional communications at any time by using the unsubscribe option where available or by contacting us.

Transactional messages relating to an active enrollment, payment, schedule, certificate, or service may still be sent when necessary.

5. Cookies and Analytics

Our website may use cookies and similar technologies to:

• Remember user preferences
• Understand website traffic
• Improve website functionality
• Measure advertising campaigns
• Analyse visitor behaviour
• Support remarketing and advertising

We may use third-party services such as Google Analytics, Google Ads, Meta platforms, or similar technologies.

You can manage or disable cookies through your browser settings. Certain website features may not function correctly if cookies are disabled.

6. Third-Party Services

Learnovate IT Training may use third-party platforms to provide its services, including:

• Video conferencing platforms
• Learning management systems
• Payment processors
• Email and WhatsApp communication services
• Website hosting providers
• Analytics providers
• Advertising platforms
• AI and productivity tools

These providers may process information according to their own privacy policies.

We encourage users to review the privacy policies of third-party platforms they use during their training.

7. AI Tools and Third-Party Software

Some Learnovate IT Training courses may involve demonstrations or practical use of third-party AI, development, marketing, analytics, design, or productivity tools.

Students should avoid uploading confidential, proprietary, personal, or sensitive information to third-party AI platforms unless they understand and accept that platform’s privacy terms.

Learnovate IT Training is not responsible for the independent privacy practices of third-party software providers.

8. Sharing of Personal Information

We do not sell your personal information.

We may share limited information with trusted service providers where necessary to operate our business, such as:

• Payment processors
• Website hosting providers
• Communication platforms
• Learning platforms
• Analytics providers
• Professional advisers
• Technology service providers

We may also share the information required to issue and record course certificates with Learnovate Training Center, our affiliated company registered in Dubai, UAE, which issues them.

We may also disclose information where required by law, legal process, regulatory authority, or to protect our legitimate rights and interests.

9. Data Security

We take reasonable administrative, technical, and organisational measures to protect personal information against:

• Unauthorized access
• Loss
• Misuse
• Modification
• Disclosure
• Destruction

However, no website, electronic transmission, or online storage system can be guaranteed to be completely secure.

10. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Deliver our services
• Maintain enrollment and certification records
• Resolve disputes
• Maintain financial records
• Meet legal obligations
• Support legitimate business requirements

Information that is no longer reasonably required may be deleted, anonymised, or securely archived where appropriate.

11. Children’s Privacy

Students under the age of 18 should register or purchase courses with the knowledge and consent of a parent or legal guardian.

Where appropriate, we may request parental or guardian information or consent before providing certain services.

12. Your Privacy Choices

Subject to applicable law, you may contact us to request that we:

• Provide information about personal data we hold about you
• Correct inaccurate information
• Update your information
• Delete certain information where appropriate
• Stop sending promotional communications

Some information may need to be retained for legitimate administrative, financial, certification, security, or legal purposes.

13. External Links

Our website may contain links to third-party websites, tools, platforms, or services.

Learnovate IT Training is not responsible for the content, security, or privacy practices of external websites.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or applicable requirements.

The updated version will be published on this page with a revised “Last Updated” date.

Continued use of our website after an update indicates acknowledgment of the revised Privacy Policy where permitted by law.

15. Contact Us

For questions, privacy requests, or concerns regarding this Privacy Policy, please contact Learnovate IT Training:

• Email: info@learnovateittraining.com
• WhatsApp: +92 304 1037509
• Website: learnovateittraining.com

Learnovate IT Training — online professional and technology training, registered in Pakistan. Course certificates are issued by our affiliated company Learnovate Training Center, registered in Dubai, UAE.